Booking choice: The All Access 9/11 Experience, from $109 per person. Check dates Tour details
Every tour on this page walks the same ground: the Memorial pools, the Survivor Tree, the FDNY Memorial Wall, St. Paul's Chapel and the Oculus. The differences are the Museum, the Observatory, the group size and the guide.
All of them cancel free up to 24 hours before, and all were bookable on Viator in October 2026.
The quick answer
For everything in one booking, choose the All Access 9/11 Experience: the guided walk plus skip-the-line Museum and One World Observatory. For a guide on a budget, the small-group Ground Zero walk from $29. For the top rating, the Experience NYC tour (5.0). For your own guide, the private All Access.
How do the Ground Zero tours compare?
The All Access has both the Museum and the Observatory in the price; the walks are cheaper because they stop at the Museum door.
| Tour | Museum | Observatory | Rating | From, per person |
|---|---|---|---|---|
| All Access 9/11 Experience | Included | Included | 4.9 (5,126) | $109 |
| Ground Zero walking tour | Upgrade | No | 4.8 (7,239) | $29 |
| Tour with upgrades | Upgrade | Upgrade | 5.0 (1,018) | $32 |
| City Wonders tour | Upgrade | No | 4.8 (73) | $24 |
| Walk + Observatory | No | Upgrade | 4.8 (651) | $29 |
| Private All Access | Included | Included | 4.9 (79) | $300 |
Everything in one booking: the All Access 9/11 Experience
A guided Ground Zero walk, skip-the-line Museum entry and One World Observatory, rated 4.9 from 5,126 reviews, from $109.
You meet inside the Oculus, walk the site with a guide who has a personal connection to 9/11, then explore the Museum at your own pace (the listing allows about two hours) and finish at the top of One World Trade Center. Guests describe the Observatory as a welcome lift after the Museum. Allow about five hours.
The walk, the Museum and the view in one booking: check dates for the All Access day.
Check dates for the All Access 9/11 ExperienceSmall group, 15 people at most: the walking tour
The same operator's walk on its own, from $29, with a maximum of 15 people and 7,239 reviews.
It covers St. Paul's Chapel from outside, the FDNY Memorial Wall and Ten House, the Survivor Tree and the pools. The Museum is an optional upgrade at checkout, either self-guided or with a docent. One guest was turned away from the Museum because he had not added it, so read the options carefully.
Want the guide and the stories, and the Museum on your own terms? The walk with an optional upgrade.
Explore the Ground Zero walking tour Tour detailsRated 5.0: the Ground Zero tour with upgrades
Rated 5.0 from 1,018 reviews, from $32, with optional Museum and Observatory entries.
Run by Experience NYC, it meets at Broadway and Warren Street near City Hall and walks down past St. Paul's Chapel, the Ten House and the Oculus to the pools. Groups are capped at 22. Guests praise guides with first-hand stories; one noted that the guide does not go inside the Museum.
Cheapest guided option: City Wonders
From $24 for about 1 hour 40 minutes, with headsets and a maximum of 20 people.
The walk starts outside the M Social Hotel at 55 Church Street, passes St. Paul's Chapel, the Oculus, Liberty Park and the FDNY Wall, and ends at the Museum entrance, where you go in on your own if you added a ticket. It has fewer reviews than the others, but rates 4.8.
Your own guide: the private All Access tour
Your own guide for the walk, plus the Museum and the Observatory, rated 4.9 from 79 reviews.
The listing starts from $300 per person. It suits families who want to ask questions freely and set their own pace, or anyone who wants to spend longer at one name.
Prefer your own guide? Check dates for the private All Access tour.
Check dates for the private All Access tourWhat do reviewers complain about?
Mostly logistics: large groups on the cheaper walks, a fast pace, a hard-to-find meeting point, and confusion over whether the Museum is included.
Arrive 15 minutes early, tell the guide if anyone in your group walks slowly, and check your voucher for the Museum and Observatory times. Guides work for tips, which are not included.
Do you need a tour at all?
No: the Memorial is free and open to everyone. A tour is worth it for the stories and the context.
If you prefer to go alone, buy the official Museum ticket and walk the plaza yourself. See 9/11 Museum tickets and prices.
Decided on a guide? The All Access day covers the walk, the Museum and the view.
Check dates for the All Access 9/11 ExperienceFrequently asked questions
Which 9/11 tour should I book?
For most first-time visitors, the All Access 9/11 Experience, because it combines the guided walk with the Museum and One World Observatory. On a budget, the small-group walk from $29.
How long are Ground Zero tours?
The City Wonders walk takes about 1 hour 40 minutes and the other walks run up to 4 hours with the Museum; with the Museum and the Observatory, the All Access day runs about five hours.
Are Ground Zero tour guides survivors?
Not all, but several guests mention guides who were in New York on the day and share personal accounts.
Ready to book
Choose your visit
Free cancellation up to 24 hours before on every option. Prices are from-prices in USD and move with the season.
All Access 9/11: Ground Zero Tour, Museum & Observatory
- Guided Ground Zero walk: the Oculus, FDNY Memorial Wall, Survivor Tree and the Memorial pools
- A local guide who shares a personal connection to 9/11
- Skip-the-line timed entry to the 9/11 Museum (self-guided; a docent-led VIP option is available)
9/11 Memorial & Ground Zero Walking Tour
- Guided walk of Ground Zero with a guide who has a personal connection to 9/11
- St. Paul's Chapel (outside), FDNY Memorial Wall and Ten House, Survivor Tree, Memorial pools
- Small group: a maximum of 15 travelers
9/11 Memorial & Ground Zero Tour with Upgrades
A rated-5.0 guided walk, with museum and observatory add-ons
